What Did You Say?

It’s not what you said…it’s how you said it.

Ever have one of those conversations?

If you really want to connect in communication then you should realize that what people hear and feel is more important than what you say. Which means that of course your choice of words matters, but so does the way in which you say them. (And what you do after you say them.)

It’s not what you said…it’s how you said it.

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